Medical IT Support Services

Health IT solutions

24/7 IT Support for Medical Centres 

Our IT Engineers have the knowledge, experience and expertise to provide Melbourne's best managed IT support services for medical centres big and small. Our IT service monitors your infrastructure and software and takes a proactive approach to ensure your medical clinic is running efficiently even during the busiest of times.

Our medical IT support service is designed to reduce your IT costs and improve efficiencies so you can focus on serving your patients. We support all your IT needs from online booking systems, data security, backups, disaster recovery and 24/7 Australian IT support.

At P1 Technology, we're experienced with healthcare I.T infrastructures and are experts with the following IT platforms used by the Australian healthcare industry:

  • Medical Director
  • Pracsoft
  • ZEDMED
  • Uber
  • S4S
  • Enterprise resource planning (ERP) software, for example, MYOB Exo, Attache´
  • Office 365 and 'G Suite' 
  • Fred Dispensing and POS
  • LOTS POS, dispensing and scripting system

Our robust and structured I.T support system is built to keep your online services connected 24 hours a day with minimal downtime. Plus, your new IT system will give you and your staff the flexibility to work across multiple locations and remotely.

Protect your patient's medical records from cyber attacks

If you are a G.P, specialist, pharmacist or you operate within the allied health industry then you know how important it is to protect your client data from an array of cybersecurity breaches. Protecting patient privacy and ensure your business is compliant with the Privacy Act is imperative- you require a strong cybersecurity system to prevent attacks from accessing private medical data.

At P1 Technology, our experience with supporting medical practices offers an extra layer of protection. If by chance you experience a Notifiable Data Breach (NDB), (your data has been accessed by unauthorised persons), then we will walk you through the steps of contacting your affected database and the Privacy Commissioner, these steps will keep you compliant according to the Privacy Act.

Proactive Medical IT Support

Our experience working with medical & various healthcare providers across Melbourne means we have the infrastructure in place, expertise and resources to support you & your team.

We are always monitoring your IT systems and are able to respond immediately to any data breaches or issues. If a problem does arise, there will be minimal disruption so you can have peace of mind knowing the continuity of your medical practice is in place with minimal downtime.

At P1 Technology our core values are people first, technology second which inspires us every day to engage and create long term relationships with all of our clients- so we can understand how best to serve your business.

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